Shipping Information

48 Hour Shipping:

Have you shopped our 48-hour shipping collection? Register now to receive 1000 bonus loyalty points if your order doesn’t arrive within the promised 48-hour timeframe (excluding weekends and holidays). This offer holds no cash value and is limited to 1000 points.

 

Standard Shipping:

We aim to deliver our products within 3-5 business days, although we tend to deliver sooner.

  • Once the order is processed and picked up, we will email you with a tracking number that will   allow you to track and know when to expect your products delivered. 
  • Standard shipping applies for non-riding mowers.
  • It is important to note that we do not provide any guarantees on transit times on any items over 150lbs.
  • We do offer a 30-minute cancellation window that begins as soon as the order is submitted.  To complete this, you will need to have created and account be logged in.
  • Shipping to Hawaii and Alaska is limited to certain products (exceptions include but not limited to riding mowers, dual-stage snow blowers, lawn mowers, e-transportation vehicles and go-karts) and incurs an additional charge. 
  • Alaska shipping charge is $399.
  • Hawaii shipping charge is $499.
  • Free shipping on orders over $100.
  • Excludes: exceptions include but not limited to riding mowers, dual-stage snow blowers, lawn mowers, e-transportation vehicles and go-karts.
  • Not applicable to AK & HI. Additional exclusions may be added without notice.
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    Standard Shipping for Riding Mowers:

    Transit times vary due to location and delivery availability, but we strive to deliver your new riding mower within the estimated time frame of 5-7 business days. However, due to high demand and occasional logistical challenges, there may be instances where delivery takes longer than expected.

     

    Ryder Shipping (Ryder White Glove and Ryder Home Delivery):

  • Delivery of product through Ryder can vary.
  • Ryder Home Delivery can be between 5 to 7 business days, with delivery to rural areas possibly taking longer.
  • Ryder White Glove Delivery can be between 5 to 7 business days, with delivery to rural areas possibly taking longer.
  • May be unavailable in certain locations.
  • Important Note Customers must be at home at time of delivery.
  • We need to specify that they will be contacted by 3rd party “Ryder” to set up delivery appointment.
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    IMPORTANT NOTE:

    We do not ship outside of the continental US (with the exception of limited services to Alaska and Hawaii).

     

    Best Buy Local Pickup:

    The program is available for select products and select Best Buy locations.  Product availability depends on individual Best Buy Store location you select.  

    Before Heading to the Store

    Check out Best Buy's Store Location page for the address, map & directions

     

    Essentials for Your Pickup Person

    For a successful pickup, you must bring the following items with you to the store:

  • A government-issued photo ID
  • The order number or a copy of their "Ready for Pickup" email (printed or on a phone/tablet)
  • IMPORTANT: Only you can pick up this order
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